Planning

Benalla Rural City Council has implemented a customer portal to process all planning application types. We will no longer be accepting hard copies. 

You can use the online portal to:

• Submit a new planning permit application
• Submit an amended planning permit application including secondary consent
• Submit a request to vary or amend a Section 173 Agreement
• Submit a request to extend the time for a planning permit
• Submit a planning scheme amendment
• Submit a Development Plan application
• Check on the progress of your application
• Make online payments
• Submit a general planning enquiry
• Lodge documents

As a customer, you can create your own login for access to the customer portal. This allows you to submit your applications and enquiries directly into the portal.

To set up your account, click on the button below to access the customer portal.

CUSTOMER PORTAL

We understand navigating a new system can be challenging. If you need assistance with the portal, email council@benalla.vic.gov.au or call 03 5760 2665 to request a meeting with a member from the Planning team to help you lodge your application.